Enforce the rules or get ready for action!

The Center has issued a final notice to Twitter, the world’s most popular social media company, for delaying the hiring of officials in India for three months under the new IT Act, warning that it will take action under IT and criminal law.

According to new guidelines introduced by the central government in February, social media companies are required to appoint Resident Grievance Radies Officers, Chief Compliance Officers and Divisional Licensing Officers in India by May 26. Twitter was repeatedly instructed, but Twitter refused. Therefore, this final notification was sent. As a result, the conflict between the central government and Twitter has intensified. The government has warned that Twitter will lose its obligation under the IT Act if the rules are not followed.

Twitter has so far refused to abide by the rules. “Twitter does not seem to be trying to provide security on the platform for Indian citizens, but it is not even committed,” the IT ministry said in a statement. Twitter has been operating in India for over a decade. However, Twitter has strongly refused to put in place a mechanism to resolve the grievances of Indian citizens in a timely and transparent manner. The ministry said the matter was inconsistent.

From May 26, Twitter was required to comply with the new rules. But the social media company did not follow the rules. But in good faith, the company gets one last chance. However, the ministry warned that Twitter would take action under the Information Technology Act and other criminal laws if it did not comply with the rules. However, the time limit for complying with the rules is not mentioned in the notice. The ministry also said that Indians who use Twitter should have proper mechanisms in place to resolve their grievances.

First published June 6, 2021 at 1:55 p.m.

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