“Are you white? You seem to speak English. The car scene begins with this startling racial question. VTC driver James, who was supposed to take client Jackie and her companion, had to repeat the question to make sure he heard what he was asked. The couple is warned of an inappropriate question and quickly decides to cancel the race. This was followed by an insult to a driver working for a company called Lift. The second threatens to contact the police with evidence of the entire sequence recorded on his vehicle’s surveillance camera, but the couple continues to abuse, especially the Negrophobic insults. He then filed a complaint with the Katasoukou Police Station in the US state of Pennsylvania and launched an investigation.

The suspicious client, identified in the pictures, was identified as the manager of Fossils Last Stand Bar-Restaurant. Since the media coverage of this case, negative comments from internet users have been pouring in on restaurant rating sites like Yelp – where the rating has dropped to one of five stars – and the establishment where photos of middle fingers or excrement have been posted. Their Facebook page was also removed.

James W. Board received thousands of comments after he posted the video on his Facebook account. “Thank you to everyone who approached me and supported me. I really appreciate that. But what I did was something that should be seen everywhere, always. I should not be the “man who did or said it, we should all be,” James wrote the next day in response to everyone trying to thank him for his behavior.