As a premium subscription service dedicated to men’s fashion, Five Four Club, now known as Menlo Club, provides members with a curated monthly package of up-to-date and seasonal menswear. While this service has much to offer, members might find they need to cancel their subscription for various reasons. This article provides a detailed guide on how to cancel your Five Four Club or Menlo Club membership.
Steps to Cancel Five Four Club/Menlo Club Membership
If you’ve decided to cancel your membership, it’s important to follow the correct steps to ensure a smooth cancellation process. Currently, the most efficient method for cancelling your Menlo Club membership is through direct contact with their customer service.
On the Phone
To cancel over the phone, you need to call their customer service line at 888-341-2381, operating from Monday to Friday between 9 am and 5 pm. Be prepared to provide necessary details related to your account and reason for cancellation. Upon successful cancellation, confirmation will be sent via email.
Unfortunately, as of now, Menlo Club does not provide options to cancel via PayPal, email or mail. However, you can always reach out to their customer service to inquire about any changes or updates regarding cancellation methods.
Benefits of Five Four Club/Menlo Club Membership
Before diving into the cancellation process, it’s crucial to understand the benefits offered by the Menlo Club. For $60 per month, members receive a package containing 2-3 items curated to their personal style preferences, sizes, and the current season. The products offered are of high quality and on-trend, stemming from four brands within the Five Four Group. Apart from the monthly package, members also enjoy exclusive access to content and discounts at the Menlo House e-commerce site. The value of this service lies in the convenience and effortless stylish clothing solutions it provides for men.
Reasons for Cancelling Five Four Club/Menlo Club Membership
Members can have various reasons for wanting to cancel their Menlo Club membership. For some, the service may no longer align with their fashion sense or lifestyle. Others might wish to cut down on expenses and see the monthly fee as an unnecessary cost. Additionally, the lack of brand variety and limited personalization in the style quiz could be a turn-off for some fashion-savvy individuals. Understanding your reasons for cancelling can facilitate the process and offer insight into whether a future re-subscription might be beneficial.
Points to Remember When Cancelling
When cancelling your Menlo Club membership, there are a few critical points to remember:
- Time Your Cancellation Right: To avoid being charged for the next month, make sure to cancel before the 14th of the month.
- No Refunds: Menlo Club does not offer refunds once payment is made. If you notice any billing errors, contact their customer service immediately.
- No Return Policy: As the delivered items are personalized based on your preferences, the club does not accept returns.
Renewal Costs
If you’re considering re-subscription after cancellation, remember that the cost remains the same – $60 per month plus any taxes/surcharges based on your location. The renewal process is as straightforward as the initial subscription, offering flexibility to former members who wish to rejoin.
FAQ
Can You Return Items to Menlo Club?
Unfortunately, no. Menlo Club curates and delivers items based on your preferences and choices, hence they do not allow returns.
Can You Get a Refund from Menlo Club?
No. Once payment is made, it is non-refundable. However, if you notice any billing errors, contact their team at service@themenlohouse.com.
How to Contact Menlo Club Customer Service?
You can reach out to Menlo Club’s customer service by calling 888-341-2381 during their working hours.
Conclusion
Whether it’s due to financial reasons, a change in fashion preferences, or any other reason, the need to cancel your Menlo Club membership can arise. By following the steps outlined in this guide, the cancellation process can be done swiftly and without hassle. Always remember to cancel before the 14th of the month to avoid unnecessary charges.
Michael is a seasoned finance professional based in the USA, working at West Bank Corp. With a decade’s worth of experience specializing in credit cards, banking, and card activations, his deep insights have been instrumental in enhancing operational efficiency at his organization. He’s a recognized thought-leader, constantly learning and sharing his knowledge in the ever-evolving banking industry.
