Taxi app Absolutely free Now has acknowledged that some of its motorists carry on to await payments that were being thanks very last week.
The delay was induced by a technological glitch at a third social gathering enterprise that manages payment products and services on behalf of No cost Now.
The firm gave an assurance to Free of charge Now that the challenge was solved and processing would resume around the weekend.
But in a assertion No cost Now stated it understands that not all payments have been processed to each driver.
“We enjoy this puts motorists in an particularly challenging condition and so in parallel, we have put in spot a contingency system internally to guarantee that motorists are paid out the fantastic quantity as quickly as attainable, regardless,” a spokesperson for Free Now explained.
“Tomorrow’s typical payment run will involve the 20% best up bonus we carried out about the weekend as a goodwill gesture to motorists.”
“Needless to say, we are changing the third celebration company right away as this hold off and misinformation is thoroughly unacceptable.”
The taxi app, owned by BMW and Daimler, thanked motorists for their persistence and claimed it appreciates that the predicament is unacceptable.
However the motorists, a lot of of whom are now owed up to two months value of debit and credit score card fares booked applying the app, are growing increasingly pissed off with the circumstance.
Just one advised RTE Information that he was owed €400, but others are owed more.
14,000 taxi drivers in Eire use No cost Now to take bookings.