“Communications Regulation”: New Terms for Transferring “Numbers” Between “Etisalat” and “Du” – Economy – Local

"Communications Regulation": New Terms for Transferring "Numbers" Between "Etisalat" and "Du" - Economy - Local

The Telecommunications Regulatory Authority of India has revealed new easy terms for transferring numbers between telecommunications providers Etisalat and Dow, especially the payment to the old provider, not before the number is transferred, and the old number is fully operational until the end of the transfer. By submitting transportation requests outside working hours.

The number transfer service allows subscribers to transfer their prepaid and postpaid mobile numbers from one service provider to another without losing or modifying the number, with the ability to return to the previous service provider within three working days, otherwise the new service provider meets subscriber requirements or transfers the number to another licensee one month later.

The Telecommunications Regulatory Authority (TRA) has revealed that the number of transmission services will be fixed in the near future after the completion of the overall readiness to provide services in collaboration with service providers across the country.

Exchange numbers

In detail, the Telecommunications Regulatory Authority of India (TRAI) said the mobile phone number transfer service between telecommunication providers applies to all mobile phone numbers starting with “Etisalat” and “Du” (050, 055, 052, 054, 058, etc.). And 056), indicating that the service allows customers to switch from one operator to another, if the new service provider’s services do not meet the customer’s requirements, or after one month, with the possibility of returning to the previous service provider within three working days. Transfer the number to another licensee. The service, which has benefited more than 15 million users since its inception in 2013, allows subscribers to transfer prepaid and postpaid mobile numbers from one service provider to another without losing or modifying the number, the Telecommunications Regulatory Authority said. Submit a request to the new service provider so that the transfer takes place within one working day, if the applicant meets all the conditions set out to benefit from the service, the subscription number is registered in his name, the number is active, the cut off is not made, and the mobile phone number is transferred across the country. Transferred by the new service provider in coordination with the old service provider. The new provisions facilitate those who wish to transfer their numbers between operators, on top of which the subscriber is given a grace period to terminate or settle the contract, and pays the fee that is due after the number transfer process is completed, as the customer has to pay all the amount due to the old service provider. The new service provider indicates that the number can be transferred to the new service provider, not before the transfer, as before, with a commitment to the signed contract and the exact invoices, not on line suspension or under a new special package. They point out that the number transfer process takes less than a working day and that users who submit a request for transfer will be aware of the latest updates throughout the process by sending SMS messages from both old and new service providers.

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The transfer process only takes place during working hours, but during these times a transfer request can be submitted, during which time the service will not stop and confirm that the current number will work on the old calling card or chip, which will not be cut off until the new chip is activated, after which the customer can start using the new card chip. At the same time, the Authority ressed that if all financial arrears are not settled with the old service provider during the grace period after the transfer process, the line with the new service provider can be completely cut off until all arrears and arrears owed to the old service provider are settled. Except for the owners of the new special packages, all dealers under any postpaid contract can transfer their numbers, as customers with special packages cannot transfer their numbers during the validity of their first contract and can transfer their numbers after the expiration of the first contract. They reminded that “Etisalat” and “Du” should provide mobile phone number transfer service, regardless of prices, terms and conditions, whether the numbers are prepaid or postpaid, if the applicable conditions on mobile phone number transfer systems are met. And any other relevant regulatory requirements. They revealed that the number transfer service between “Etisalat” and “Du” will include fixed numbers in the near future after completing the overall willingness to provide the service in collaboration with service providers across the country.


Increases competitiveness

The Telecommunications Regulatory Authority (TRA) has confirmed that the number transfer service aims to increase competitiveness among service providers in the telecommunications sector and enable users to experience the service quality of service providers in the UAE without changing mobile phone numbers.

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The number transfer service between “Etisalat” and “Du” will soon include fixed numbers.

This service allows subscribers to transfer their prepaid and postpaid mobile numbers from one service provider to another.


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