This time we will be visiting AutoCenters Rivo Doble, a Bosch car service network company. Some questions for service manager Normonds Torque.
Why do repairs need to be done regularly?
Regular maintenance of the machine is required to ensure the safety of the driver during the operation of the car. And maintain factory-set technical parameters during operation.
Does the car need to be repaired at the time specified by the manufacturer or at mileage intervals?
There are fixed repairs based on 15,000 runs. There are also flexible repairs that depend on the on-board computer declaration.
What is the maximum allowable interval between repairs?
Not more than 2 years 30,000. But usually the on-board computer gives advance warning.
The opposite can happen when the maintenance period is short. This happens especially when driving in extreme conditions.
This means that the car trailer pulls under heavy load modes or operates on dusty roads.
It is recommended that these cars be serviced more often. Manufacturers often state this in specifications: if the car is operating in severe conditions, repairs are performed at 10,000, some manufacturers even less.
Is the only repair to change the engine oil?
Often the customer comes to the service “I need repairs”. What does he mean by that? Change the oil and possibly the air filter. He does not think about the rest. It is the duty of the service consultant to offer and present complete repairs, explaining why this is required, what is being done, and what the individual is receiving from it.
For example, repairs include an examination of the body. Someone will ask, what does it mean because it is not an engine?
Body warranty is more than car warranty. Therefore, it is very important to examine the body during maintenance.
It is equally important to adhere to maintenance conditions and not to reuse used parts once. For example, oil sump plugs.
Why change the crankcase plug every time you change the oil?
The oil stopper is disposable. The thread of a new cork, if it can be shown more closely, is treated with a special sealant. The bottom has a special sealing gasket that is disposable once it is compressed. When the old cork is loosened, the airtight seal is not retained. Only a new plug can prevent 100% oil leakage.
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