Urban Air Adventure Park, with its enticing facilities and exciting activities, provides an unforgettable experience for families. Their membership program takes this a step further, offering year-round benefits to members. However, like any commitment, there may come a time when you need to cancel or pause your membership. This comprehensive guide will take you through the nuances of Urban Air Membership, covering all its aspects including benefits, cancellation procedures, and the specifics of the membership program.
How to Cancel Urban Air Membership
There are a few different methods to cancel your Urban Air Membership:
- By Phone: Though Urban Air prefers online cancellation, you may try to reach out to their customer service for guidance. However, remember that this method may not guarantee cancellation.
- Online: The most efficient way to cancel your Urban Air Membership is through their official website. Log into the membership portal using your credentials and navigate to the cancellation option. Follow the prompts to finalize your cancellation.
- On Mobile: If you’re using the Urban Air mobile app, the cancellation process is quite similar. Log into your account, locate the cancellation option, and follow the instructions provided.
About Urban Air Membership
The Urban Air Membership is a yearly subscription that gives you unlimited access to the Urban Air Adventure Park. The park features a variety of thrilling attractions, from trampoline areas to adventure courses, ensuring a fun-packed day out for the entire family. However, the membership agreement is a binding contract for 12 months, and it auto-renews unless you take steps to cancel it after the initial period.
Benefits of Urban Air Membership
The Urban Air Membership offers numerous benefits. Members enjoy unlimited visits to the park, access to member-only events, and discounts on food, party packages, and merchandise. These benefits provide value that extends beyond the initial membership cost, making it a worthwhile investment for families that frequently visit the park.
What is an Urban Air Membership? How Does it Work?
An Urban Air Membership is a contractual agreement that grants you unlimited access to the Urban Air Adventure Park for a period of 12 months. Once you’ve enrolled and the membership fees are paid, you’re entitled to all the benefits the membership offers. The membership auto-renews after the initial 12 months, and you’re free to cancel it anytime after this period.
Can You Cancel Urban Air Membership Anytime?
According to the Urban Air Membership agreement, you can cancel your membership only after the initial 12-month term has ended. This means that within the first year of membership, cancellation is not allowed except under certain circumstances which we will discuss later in this guide.
Reasons to Cancel Your Urban Air Membership Before The 12-Month Term
There are three exceptional circumstances under which Urban Air permits early membership cancellation:
- Death: In the unfortunate event of the member’s demise, the membership will be canceled upon presentation of the original death certificate.
- Disability: If a member becomes physically disabled and is unable to use the park’s facilities, they may cancel the membership. This requires a written certification from a licensed doctor detailing the member’s condition and treatment.
- Relocation: If a member permanently moves their residence more than 25 miles away from the Urban Air Park location, they may cancel their membership early. This requires proof of relocation, such as a new utility bill or rental agreement.
Summary
Urban Air Adventure Park offers an attractive membership program that provides endless fun and benefits for families. This annual subscription gives you unlimited access to the adventure park and its numerous exciting activities. From member-exclusive events to discounts on merchandise and food, the benefits make the membership a valuable proposition for regular visitors.
However, the commitment to a 12-month term can be binding. You are allowed to cancel your membership only after the first year, which then auto-renews until you decide to terminate it. While cancellation within the first year is typically not allowed, there are certain circumstances that permit early termination: death of the member, disability preventing the member from enjoying the facilities, or permanent relocation more than 25 miles away from the park. In such cases, official documentation must be provided as proof.
Beyond the first year, pausing your membership becomes an option. You can pause for up to six months, provided you have at least six months remaining on your membership.
In addition to park access, Urban Air Membership includes a rewards program, allowing you to earn points for every dollar spent. These can later be redeemed for future purchases. An Urban Air Credit Card is also available to manage your membership fees, though it’s vital to understand the associated charges and interest rates before signing up.
Signing up for Urban Air Membership can be done either online or in-person at any Urban Air Adventure Park. It’s important to understand the terms and conditions, especially the cancellation policy, before committing to the membership. While cancellation and pausing options become more flexible after the first year, you must abide by the terms during the initial 12 months.
How to Pause Your Urban Air Membership
While you can’t pause your membership during the initial 12 months, you can do so after this period for up to six months. This depends on your billing cycle, which you can check by logging into your account on the Urban Air website or mobile app.
Urban Air Membership Rewards
In addition to the benefits mentioned earlier, the Urban Air Membership also offers a rewards program. Members earn points for each dollar spent, which can be redeemed for future purchases at the park.
How to Enroll for Urban Air Membership
Enrollment for Urban Air Membership can be done online through the Urban Air website or in person at any Urban Air Adventure Park. You’ll need to fill out a registration form, choose your payment method, and agree to the terms and conditions to complete the enrollment process.
Conclusion
Urban Air Membership offers a multitude of benefits, making it an excellent choice for families seeking a regular dose of adventure. However, understanding the terms and conditions, especially the cancellation policy, is crucial before committing to the membership. While the membership is binding for the initial 12 months, the options for cancellation or pause become more flexible afterwards.
FAQ
How can I cancel my Urban Air Membership?
You can cancel your Urban Air Membership after the completion of the initial 12-month term. To do so, you need to log into the Urban Air Membership portal on their official website. Cancellations cannot be done via phone, fax, email, or in-person, only through the membership portal.
Can I cancel my Urban Air Membership before the end of the 12-month agreement term?
In certain exceptional cases, you can cancel your membership before the end of the term. These include if the member dies, if the member becomes disabled (with a valid certificate from a licensed doctor), or if the member permanently relocates more than 25 miles away from the Urban Air Park location.
Can I pause my Urban Air Membership?
Yes, but only after the initial 12-month term. You can pause your membership for up to 6 months depending on your billing cycle, which can be checked on your account page on the Urban Air website.
What happens if I violate the terms and conditions of the Urban Air Membership Agreement?
If you violate the terms and conditions of the Urban Air Membership Agreement, engage in violent behavior, fail to make payments on time, or if Urban Air is unable to charge your card for monthly payments, your Urban Air Membership may be suspended.
Michael is a seasoned finance professional based in the USA, working at West Bank Corp. With a decade’s worth of experience specializing in credit cards, banking, and card activations, his deep insights have been instrumental in enhancing operational efficiency at his organization. He’s a recognized thought-leader, constantly learning and sharing his knowledge in the ever-evolving banking industry.
