Philo, a cost-effective, cable-free live TV streaming service, focuses primarily on lifestyle, entertainment, and knowledge content. Despite its attractive offerings, there may come a time when you may wish to cancel your Philo subscription. This comprehensive guide will provide detailed steps on how to cancel your Philo subscription, along with other essential information such as benefits of the card, potential reasons to reconsider cancellation, and insights into the rewards program.
Benefits of Using the Philo Subscription
- Convenience: Setting up your Philo subscription payments via credit card provides an effortless method for maintaining your streaming service. The system takes care of all payments automatically, ensuring your streaming experience is interruption-free.
- Cashback Rewards: Some credit card issuers may offer cashback rewards on streaming service subscriptions, making it advantageous to link your card to services like Philo.
- Secure Transactions: Credit cards offer secure transactions, and in case of any discrepancies, most card companies offer robust customer support and protection measures.
Why You Shouldn’t Cancel
Cancelling your Philo subscription means giving up easy access to Philo’s wide range of content, including exclusive channels and on-demand shows. Plus, you may miss out on potential credit card rewards linked to streaming service payments. Moreover, managing and tracking your subscription becomes more comfortable with automated credit card payments.
How to Cancel Your Philo Subscription
Method 1: By Phone
You can contact Philo’s customer support or your credit card provider’s customer service to cancel your Philo subscription. Keep your account and card details handy before you make the call, as you’ll need them during the conversation.
Method 2: Online
Visit Philo’s official website, sign in to your account, navigate to the ‘Account’ section, and locate the ‘Cancel my account’ option at the bottom of the page. Click on it, select a reason for cancellation when prompted, and finalize the cancellation.
Method 3: On Mobile
Open the Philo app on your mobile device, go to ‘Settings’, find ‘Update My Account’, and locate ‘Cancel My Subscription’ at the bottom of the page. Tap on it and confirm the cancellation.
Method 4: Cancel Philo Subscription iOS Devices:
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- Begin by opening your iOS settings.
- Tap on your name and Apple ID at the top of the screen.
- From the options, select Subscriptions.
- In the list of your subscriptions, choose Philo Subscription.
- Finally, tap on Cancel Subscription at the bottom of the screen.
Please note that as of the current date, there is no way to cancel a Philo subscription for Android users.
Method 5: Cancel Philo Subscription on Amazon:
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- Open a web browser and navigate to Amazon’s Appstore subscriptions page.
- Look for the Actions dropdown list in the Philo section.
- Click on Turn-off auto-renewal.
- Confirm your choice by clicking Turn-off auto-renewal once more.
Method 6: Cancel Philo Subscription on Best Buy:
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- Open your preferred web browser and navigate to the Best Buy website.
- Sign in to your account if necessary.
- Choose Cancel Subscription from the options.
- You’ll be asked to select a specific reason for cancellation, please do so.
- Confirm your cancellation by selecting Cancel Subscription once again.
Please note that your service will be canceled at the end of your billing cycle.
Method 7: Cancel Philo Subscription on Roku:
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- Press the Home Button on your Roku remote.
- Highlight your Philo application.
- Press the * (asterisk) button on your remote.
- Select Manage Subscriptions from the options.
- Choose Cancel Subscription.
- To confirm your cancellation, click Cancel Subscription again.
- Click Done to finish.
Your subscription will remain active until the end of your current billing cycle, and it will not be renewed for subsequent cycles.
Method 8: Cancel Philo Subscription on Rocket Money:
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- Start by signing up for a Rocket Money account if you don’t already have one.
- Connect your Philo account to your Rocket Money account.
- Begin your cancellation process through the Rocket Money platform.
Reasons for Cancelling Your Philo Subscription
There can be various reasons why someone might want to cancel their Philo subscription:
- Underutilization: If you’re not using Philo as frequently as you expected, it might not make financial sense to keep paying for it.
- Budget Constraints: Financial situations can change, and discretionary expenses like streaming services may need to be cut.
- Shift in Preferences: You may have discovered new streaming services that align better with your viewing preferences.
- Unsatisfactory Content: Philo’s content may not be meeting your expectations, prompting you to cancel the service.
- Double Billing: If you have subscribed to Philo through multiple platforms, you might be billed twice for the same service.
Steps to Cancel Your Philo Subscription
Cancelling your Phil subscription involves a few simple steps:
- Log into Your Philo Account: Visit the official Philo website and sign in to your account.
- Navigate to Account Settings: Once logged in, go to Account settings.
3.Proceed with Cancellation: Scroll down and click on the Cancel my account button. A pop-up will appear asking for a reason for cancellation. Select the reason that fits best and confirm your cancellation.
If you have subscribed to Philo through a third-party platform like Roku or Apple, you’ll need to cancel your subscription through those respective platforms.
Points to Remember When Cancelling
Here are some important points to remember when cancelling your Philo subscription:
- Billing Cycle: Keep in mind your billing cycle. If you cancel your subscription midway through a billing cycle, you can continue to use Philo until the end of that cycle as you’ve already been billed for it.
- Refund Policy: Philo, like most streaming services, doesn’t provide refunds for partially used billing cycles.
- Resubscription: If you decide to come back to Philo in the future, you can reactivate your subscription, but the free trial option would not be available.
- Cancel on the Right Platform: If you have subscribed via a third-party platform like Amazon or Roku, remember to cancel through the respective platform to avoid continued billing.
- Cancellation Confirmation: Make sure you receive a confirmation email from Philo regarding your subscription cancellation. This serves as proof that you’ve successfully cancelled your subscription.
Remember, it’s essential to consider all pros and cons before cancelling any subscription. Evaluate your usage, the benefits, and your enjoyment of the service before making a final decision.
Facts about Philo
Philo is an increasingly popular live TV streaming service providing an affordable and flexible alternative to traditional cable or satellite TV in 2023. With a monthly subscription fee of $25, users can access more than 70 popular channels that include AMC, Comedy Central, Food Network, Hallmark, and Nickelodeon. The service targets viewers who aren’t interested in sports, news, or local channels, which are typically costly for streaming services to provide due to high broadcast rights fees.
The absence of sports and news channels and local stations is a trade-off for the low subscription price, making Philo the ideal choice for budget-conscious consumers who prefer content like reality TV, documentaries, dramas, comedy series, movies, and children’s programming. While Philo does not provide access to local channels, there are methods to access them without cable, and sports enthusiasts could supplement their Philo subscription with services like ESPN+.
A significant advantage of Philo is its unlimited cloud DVR storage, which is included at the base subscription price. As part of a 2021 price increase, Philo expanded the retention period of DVR storage from 30 days to a year, a feature that sets Philo apart from its competitors. Fast-forward and rewind functionalities on Philo’s cloud DVR allow users to skip commercials on recorded content.
Philo can be streamed on various devices such as smartphones, tablets, computers, and TVs, requiring only high-speed internet access. Streaming on a TV requires a streaming device like Roku or Amazon Fire TV stick. Compatible devices include Amazon Fire TV devices, Android TV, Apple TV, Roku devices, Chromecast with Google TV, Android phones and tablets, iOS devices, Amazon Fire tablets, and Samsung smart TVs.
Philo matches the industry standard by allowing up to three concurrent streams per subscription. It also allows for personalized streaming experiences with up to 10 customized user profiles per subscription. This feature is beneficial for households with multiple viewers who want to watch different shows simultaneously.
While Philo’s affordability, vast channel offering, unlimited cloud DVR storage, and multi-user profiles are pros, it has some downsides. The lack of sports, news channels, and local access might deter some potential users. Moreover, there was a price jump from $20 to $25 in June 2021.
Overall, Philo offers a fantastic balance of price and product for budget streamers. However, viewers who prefer sports and news programming or need access to local channels may find other services more suited to their needs. If they’re willing to spend more, $65 per month can buy services with a channel lineup more resembling a traditional cable or satellite TV package.
Conclusion
Canceling your Philo subscription is a straightforward process that can be done via phone, online, or mobile app. Before you decide to cancel, however, weigh the benefits of maintaining the subscription. Remember that while canceling the subscription may seem like a good way to cut costs, the convenience, potential rewards from your credit card company, and access to Philo’s extensive content might be worth reconsidering. Evaluate your consumption patterns, financial obligations, and entertainment preferences before making a decision. And, as always, manage your credit wisely to maintain a healthy financial profile.
FAQ:
I cancel my Philo subscription in the middle of my billing cycle, will I get a refund for the remaining days?
No, Philo does not offer prorated refunds for unused days in your billing cycle. You can continue to use Philo until the end of your billing cycle, even after canceling the subscription.
I canceled my Philo subscription, but I was still charged. Why did this happen?
If you subscribed to Philo through a third-party platform (like Roku, Amazon, or Apple), you must cancel through that platform. If you canceled on Philo’s website but not on the platform you subscribed through, you could still be charged.
Can I reactivate my Philo subscription after canceling it?
Yes, you can reactivate your Philo subscription anytime after canceling it. However, the free trial will not be available upon reactivation.
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