As a consumer, it’s important to know the ins and outs of your subscriptions, including how to cancel when necessary. One such service that you may need to cancel is your Peoples Gas subscription. Peoples Gas is a well-established gas utility company providing services to a vast majority of customers in Chicago and neighboring suburbs. However, for varying reasons, you may decide to cancel your subscription. This article presents a comprehensive guide to cancelling your Peoples Gas subscription, discussing the benefits, reasons, steps, renewal costs, points to remember, and related FAQs.
Benefits of Cancelling Peoples Gas Subscription
Before delving into the procedure, let’s briefly discuss the benefits of cancelling a Peoples Gas subscription.
- Cost Savings: Cancelling can result in significant cost savings, especially if you’re moving to a location where Peoples Gas isn’t the best or cheapest option.
- Transition to Alternative Energy: Cancelling your subscription might be a necessary step if you’re transitioning to more sustainable or renewable energy sources.
- Customer Satisfaction: If you’re dissatisfied with the services or customer support from Peoples Gas, cancelling your subscription can pave the way to find a provider that better suits your needs.
Reasons for Cancelling Peoples Gas Subscription
Now, let’s explore some common reasons that might prompt you to cancel your Peoples Gas subscription.
- Relocation: If you’re moving to a location outside Peoples Gas’s service area, cancellation is inevitable.
- Switching Providers: You might want to switch to a different provider offering better rates or services.
- Billing Issues: Any unresolved issues related to billing could lead to the decision to cancel.
- Customer Service: Lack of prompt and effective customer service might motivate a move to a different provider.
- Alternative Energy Sources: The rise of renewable energy sources may influence some customers to cancel their gas subscriptions.
Steps to Cancel Peoples Gas Subscription
Now that we’ve explored the reasons and benefits, let’s look at the steps you need to follow to cancel your Peoples Gas subscription. You can cancel your subscription in one of three ways: over the phone, online, or via mail.
1. Cancel Over the Phone
Call Peoples Gas customer service at 866-556-6001. Provide your account details and request cancellation. Remember to ask for a confirmation of the cancellation for your records.
2. Cancel Online
Visit the Peoples Gas website and navigate to the “Start, Stop, Move Service Energy Options”. Choose “Stop” and follow the onscreen instructions.
3. Cancel Via Mail
You can write a letter requesting the cancellation of your service. Be sure to include your name, address, account number, and service end date. Mail it to Peoples Gas’s customer service address.
Points to Remember When Cancelling
- Early Termination Fees: Check your contract for any early termination fees before cancelling.
- Outstanding Balance: Pay any outstanding balance to avoid complications during cancellation.
- Service End Date: Plan your cancellation date to avoid being charged for the next billing cycle.
- Confirmation of Cancellation: After your request is processed, ensure you receive a cancellation confirmation for your records.
Renewal Cost
There are no explicit renewal costs for Peoples Gas subscriptions since the services are billed based on monthly usage. However, reinstating a discontinued service might incur costs depending on the duration of discontinuation and local regulations.
About People Gas Operation
Peoples Gas, serving over 800,000 customers in Chicago and Northern Illinois, provides a critical service by distributing natural gas to households and businesses alike. Under the regulated energy market in Illinois, Peoples Gas is responsible for delivering gas to your home or business, maintaining the safety and reliability of the local gas infrastructure, and responding to any emergencies or service disruptions.
The cost structure of Peoples Gas primarily comprises two components – delivery and supply charges. The delivery charges are set tariffs approved by the Illinois Public Service Commission (ICC) and cover the costs associated with transmitting gas to your premises via Peoples Gas’s network of pipelines. These charges pay for the maintenance and operation of the local infrastructure and ensure the utility earns a return on its investments. All Peoples Gas customers pay the same ICC-approved delivery rates, regardless of their gas supply choice.
On the other hand, supply charges reflect the cost of the actual amount of gas you consume. Customers have the flexibility to source their gas from Peoples Gas at its “Price to Compare” (PTC) rate, or they can choose from competitive alternative gas supply (AGS) companies, thanks to Illinois’s Energy Choice program. Peoples Gas procures much of its gas during the summer when market prices are generally lower and stores it in a facility for use during the winter. The PTC rate can fluctuate monthly based on the price Peoples Gas pays on the wholesale market and is reviewed annually by the ICC.
People Gas cost
The utility’s current PTC residential rate is $0.236 per therm and is valid until September 30, 2023. An illustrative monthly bill, considering a usage of 87 therms (the average usage for Illinois residential customers), with current PTC rates and distribution charges would amount to approximately $72.49.
In essence, Peoples Gas plays a pivotal role in the energy market of Illinois, providing a reliable gas supply to its customers and maintaining the complex local infrastructure. Customers should understand their gas bills’ components and make informed decisions about their gas supply to optimize their energy costs.
Conclusion
Cancelling your Peoples Gas subscription can be a seamless process when you understand the steps. Remember to explore alternative energy options, compare prices, and consider your specific energy needs before switching providers. If you decide to return to Peoples Gas in the future, you’ll need to establish a new account, which might come with potential setup fees.
FAQ
How soon can I cancel my Peoples Gas subscription?
You can cancel at any time. However, check your agreement to ensure there are no early termination fees.
What happens after I cancel my Peoples Gas subscription?
Once cancelled, your gas service will be stopped. You’ll receive a final bill, which you’ll need to settle promptly.
Can I get a refund after cancellation?
Refunds are usually not applicable since the service is billed based on usage.
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